dashboard for all messages
Inmate inbox flow guide
A better inbox experience.
Replace slow workflows with a modern dashboard built for inmate search, secure messaging, and photo delivery.
30k+ families supported1M+ messages routed
supported subject-line automation
integrated inmate information tools
01
How replies work
Organized history, zero guesswork.
InmateDB reduces ambiguity by routing every response back into a single account view.
- Send from your web dashboard.
- Inmates reply using their approved systems.
- Review the response in your unified inbox.
Step-by-step connection
Inmates use secure relay addresses that bridge back to your dashboard experience.
Advanced features
Beyond a simple message thread.
Grouped conversations
Review message history and inmate replies without losing context or checking multiple apps.
Flexible destination control
Supported subject-line patterns help messages route to the right outside destination automatically.
Cleaner outside history
The dashboard becomes your single home base for communication visibility.
Intelligence built-in
Inmates can use compatible command flows for AI, books, weather, and more directly from the inbox.
02
Setup
A cleaner view of your communication.
A relay model ensures your outside experience is modern while respecting facility constraints.
Add relayStep 01
Wait for approvalStep 02
Send repliesStep 03
Review in dashboardStep 04
Ready for a better inbox?
Connect through a unified dashboard for messages and replies.
Take the next step and join families already using InmateDB for clearer connections.
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