If you’ve been searching for how to send videograms to inmates, you’ve probably hit a wall of outdated information and dead-end links. The short answer is: you can send video messages through a few approved services, but the process depends on the facility and the system they use. Below I’ll walk through the most common options, what to watch out for, and a practical recommendation that actually works.
Why Sending Videograms Is Tricky
Most jails and prisons don’t allow direct video uploads from family members. Security concerns are the main reason—facilities need to screen all content before it reaches an inmate. Some have on-site kiosks where inmates can record video calls, but that’s not the same as sending a pre-recorded videogram. The confusion usually starts when families assume they can just email a video file. That’s rarely an option.
What Services Exist for Videograms
A handful of companies contract with facilities to offer digital messaging. These platforms typically let you send text, photos, and sometimes short video clips. Each service has its own rules about video length, file size, and approval time. Some charge per message, others use a monthly subscription. The key is to check which service your loved one’s facility uses before signing up.
How to Find Out What Your Facility Allows
Start by calling the facility’s administration office or checking their official website. Look for a “inmate services” or “communication” page. If that’s blank, ask the inmate directly—they often know what’s available on the tablets or kiosks. You can also search the facility name plus “videogram” or “digital messaging” to see which vendors pop up.
What to Expect When Sending a Videogram
Once you’re on the right platform, the process is usually straightforward: create an account, add funds if needed, record or upload a short video (often under 30 seconds), and send it for review. The video may take hours or days to be approved. Keep it simple—no music, no flashing lights, nothing that could be flagged. Just a clear, well-lit message from you.
A Better Alternative: Text and Photo Messaging
If videograms aren’t available or the approval wait is too long, consider sending text messages and photos instead. They’re faster, less expensive, and almost every facility supports them. Services like InmateDB let you send messages, photos, and letters online. Inmates can also reply to U.S. and Canada phone numbers, which is a huge plus for staying in touch.
Try InmateDB for Reliable Inmate Messaging
For a straightforward, no-hassle way to communicate, I recommend InmateDB. It’s not a videogram service, but it offers something better in many cases: unlimited messaging, photo sharing, and even access to educational content for inmates. Pricing is $19.99 per month with a 5-day free trial, so you can test it before committing. Inmates get AI chat, email, Wikipedia, dictionary, news, sports, lessons, trivia, and a private journal. It’s a solid option when videograms aren’t working or you want more consistent contact.